- On site time and motion analysis for facility specific customization.

At the core of the EventSage^® system are true, facility-specific timings for all resources used in your banquet department. Our professional installation technicians have been thoroughly trained in the process of gathering these timings and will work with your staff to ensure they are understood and accepted, which is a vital step in ensuring employees believe in the times produced by EventSage^®.
 
Facility-specific nuances, such as the types of carts used, elevator requirements, and hotel layout, are taken into account to produce the most accurate timings possible.

 
- Extensive training.

Intensive training programs are provided at installation time, coupled with detailed manuals and guidelines to ensure your scheduling managers not only know how to operate EventSage^®, but that they understand the principles behind the labor efficiencies.
 
We know employee turnover is the only constant in the hospitality industry, which is why we offer comprehensive and affordable on-site training programs for new and existing users.

 
- Comprehensive support.

Our extensive training program is backed up by an equally extensive support program. From the simplest question over the phone to on-site visits, we will do everything in our power to ensure you have full use and knowledge of the software at all times.

 
- Customized reports.

EventSage^® provides a vast array of professionally designed and informative reports that will meet the needs of the majority of facilities. However, understanding that all facilities are not created equal, we can create or assist your development staff in generating custom reports through Seagate’s Crystal Reports report writer. This easy to use and universally popular report writer provides the ability to generate any report from a simple list to a complicated cross-tab or graph.

 
- Professional Consulting Services.

We offer consulting services that help your event management team streamline banquet operations. Opportunities for improvement will be identified and brought to your attention.

 
- Event Logistics and Management Assistance

Our professional team is prepared to work with your banquet management staff to assist in streamlining the logistics and management of your banquet operations.
 
Among other things, we will analyze the time it takes at your property for the set-up, service and tear down of various sizes and types of events. As an added benefit, we will evaluate the location and accessibility of your supplies and equipment. Opportunities for improvement will be identified and brought to your attention.